Privacy Policy

This Privacy Policy regulates the collection and processing of personal data provided by Users when they access, browse or use the functionalities of the Website accessible from https://www.tiendadoncolchon.com.

Data collection, purposes, basis of legitimacy and retention periods:

The acceptance of this Privacy Policy means that the User authorizes Planeta Sueño S.L. (hereinafter Don Colchon), NIF B53334850 and address at Camino de la Bota – Partida Negrals nº1, 03700 Denia Alicante, Spain, as owner of the Website, to process his/her data and include them in a register of processing under its responsibility, for the purposes stipulated below:

• Contact: The User may contact, through the forms established for this purpose on the Website. You must provide your identification data, as well as the reason, subject or question. Don Colchon will use these data to process the query and contact the User in relation to the same.

The legal basis for the processing of such data is based on the consent of the User.

The data will be kept for this purpose for a period of one year, unless other periods are applicable.

• Registration: The User can register on the Website, through the form provided for that purpose. To register you must provide certain personal and contact information, which we need to process your registration and offer you the appropriate services, including the possibility of purchasing any of the products offered.

The legal basis for the processing of such data is based on the consent of the User.

The period of conservation of the data for this purpose will be five years.

• Information and reservation of places in courses: When requesting information about a course or the reservation of a place in one of them, the specific contact information will be requested in order to provide the required information or to process the reservation in accordance with the applicable conditions.

The legal basis for the processing of such data is based on the consent of the User when requesting information and for the execution of the contract when registering.

The period of conservation of the data for this purpose will be 5 years.

• Newsletter: The User may, if he/she wishes, provide his/her identification data and e-mail address to subscribe to Don Colchon’s news, promotions and news, in order to receive periodical communications in his/her e-mail or mobile device (if applicable).

The legal basis for the processing of such data is based on the consent of the User.

The data retention period will be the time you remain registered in our newsletter delivery systems.

• Blog: The User can make comments on the blog of Don Colchon, for which it is necessary to provide their identification data (name and email). The processing of this data will have the sole purpose of managing the publication on the Website.

The legal basis for the processing of such data is based on the consent of the User.

Your comments will remain permanently on the Web Site unless you request their deletion.

• Cookies: The Website has technology for the implantation of files called Cookies in the equipment that is used to access and browse the Website. Cookies can be blocked or disabled at any time through the configuration options of the browser. For more information you can consult our Cookies Policy.

The legal basis for the processing of such data is based on the consent of the User.

Advertising purposes and special treatments:

Advertising: If the User expressly authorizes it, Don Colchon may send him/her advertising of the services and/or promotions available on the Website, such as Don Colchon’s new products. In any case, you may revoke such consent at any time through the e-mail info@tiendadoncolchon.com or through any other means intended for that purpose that had been included in the communications sent. The legal basis for the processing of such data is based on the consent of the User.

The period of data retention will be the time you remain registered in our systems for sending advertising and have not objected, unless other deadlines apply.

Modification and deletion of the user account

At any time the User can modify the information provided when registering on the Website, through the functions provided there. If they are not found or are not available, you can send an email to info@tiendadoncolchon.com indicating it. To cancel your account, the User can write to the same address.

Data processors

The provision of the services offered by Don Colchon require the contracting of hosting, storage and processing services, among other technical issues, such as software development or software maintenance.

The data processing carried out by the Data Processors is regulated by contract by which they are obliged to process the data securely and in compliance with data protection.

Notwithstanding the foregoing, the User knows and accepts that Don Colchon may replace the Data Processors by other service providers, for which it is guaranteed that the new provider will also respect privacy and the relationship will be regulated contractually. You can meet the Data Processors in the previous link.

It is guaranteed that the data does not leave the European Economic Area from countries with appropriate security level agreements recognized by the authorities.

Exercise of rights

Likewise, the User can revoke the consent for the treatment, exercising the rights of access, rectification, suppression, portability, opposition, limitation to the treatment and suppression, informing Don Colchon by sending an e-mail to the following address info@tiendadoncolchon.com or by ordinary mail to the address Camino de la Bota – Partida Negrals nº1, 03700 Denia Alicante, Spain, indicating as subject “Data Protection”. You must accompany or attach a copy of your ID card or any other official document that allows us to identify you, in order to verify your identity and prevent third parties from accessing your personal data improperly.

At any time, the User may file a complaint with the Spanish Data Protection Agency.